After a 15 closure rest Ballygarry House returns to a new dawn and welcomes 135 staff back to work.
Hotel Proprietor Padraig McGillicuddy delighted to re-open its doors and welcome back the team and guests to the hotel that has been 62 year in the McGillicuddy family.
“This year is the year of the Irish. All business will be home grown and it’s going to be largely based on a quality product with value for money”, said Padraig. “We got plenty of work done on creating a message to satisfy consumer confidence through social media videos. We launched a fun reopening video and we have had over 100,000 views which is a remarkable result. We also launched a video endorsing the measures we are taking to reassure the guest and instil consumer confidence in our Covid practices. Simple things like replacing the traditional Irish handshake with our hand on our heart gesture, a symbol of our love of all things hospitality”
Ballygarry ranks in the top 10 hotels in Ireland by Tripadvisor & has endorsed this message to the Irish Market. “This will be an exceptional year where the business will do well to breakeven but the priority has been to keep our team together, trade out of it & look forward to a really prosperous year next year. The cost of the pandemic in lost revenue to the hotel is €4,000,000 which some can be recovered but it will be a challenge. Thankfully we entered this shutdown in a very strong position so we’ll rise stronger than ever from it.”
With Kerry Tourism generating over 420 million for Kerry which is the main form of employment in the county. Padraig is keen to get Ballygarry back to previous trading levels. The future is bright, bookings are coming in, people are keen to get out & enjoy some dining that doesn’t require the shopping, preparing, cooking & cleaning ritual that everyone has had to endure for the past 100 days. Weddings are looking really strong towards the end of the year & next year will be an exceptionally busy one & possibly our busiest ever for weddings as all transferred to a future date.
Padraig stresses the necessity & importance of the lockdown and how it helped slow down the speed of the virus in and around Kerry & Ireland. Ballygarry itself has retrained all staff, re-written its hotel policies and standard operating procedures in line with & beyond government guidelines so they can assure their guests and staff that safety is the number one priority.