Hotels

Hotel Guests Spend Favour Web

Recently released data from the world’s largest hospitality Internet network show that, despite challenging business conditions, Internet use by both business and leisure guests at leading hotels, as measured by number of data packets per guest session traveling on iBAHN’s proprietary network, increased more than 50% in 2009.

iBAHN, the worldwide leader in digital entertainment and Internet solutions for the hospitality and meeting industries, has released proprietary data showing two clear trends in hotel Internet usage: first, not only did the amount of data increase by 50% per guest session, but guests are spending 60% more time on the Internet, based on carefully tracked packet and session length information. These data confirm the predictions from an iBAHN-commissioned, 2009 study of frequent business travelers conducted by Ypartnership, author of the closely-watched National Travel Monitor.

World Honour for Killeen House

Killeen House Hotel in Killarney, Co Kerry has been named fourth best hotel in the world for service in the influential 2010 ‘Travellers’ Choice Trip Advisor’ survey. The specialist travel website, driven by public opinion, confirmed the success for the popular three-star hotel based on the comments of over 25 million hotel reviews by guests, posted on its website. The 23-bedroom operation, is owned and run by husband-and-wife team Michael and Geraldine Rosney, who said they have been inundated with congratulatory emails and text messages from guests throughout the world who had previously stayed in the hotel.

Moran Hotel Loss

The Moran hotel chain, which owns the Red Cow hotel and pub, recorded a total loss last year of €101 million, according to accounts filed and reported by ‘The Irish Times’.

Hotel Noise Leads to Damages Award

The Circuit Civil Court has awarded €10,000 in damages to a Tralee couple who suffered from noise disturbance from a hotel near their home. The Court also granted an injunction restraining the Abbeygate Hotel from allowing excessive noise.

The plaintiffs said that they had to endure sleepless nights and ‘tonal impulsive and thumping noises' over a period of two and a half years.

Problems arose with function-room noise. These were addressed by the then owners. New owners took over and problems arose again in 2006. The Circuit Civil Court in Tralee also heard the Abbeygate Hotel had recently installed double glazing at a cost of €7,000, and had modified a door, and a keg store through which sound was emanating.

The plaintiffs said this had made little difference and the noise continued to disturb them.