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e-Ticketing for TIOs

Visitors to Ireland will soon be able to book any tour, event, and attraction they wish directly online in a revamp of the Tourist Information Office network.



Fáilte Ireland has recently tendered for an online ticketing/booking system, selling, but not limited to, real-time tickets for licenced bus tours, walking tours, rail tours, licenced boat trips, events, and attractions.
 The project is to enable its Tourist Information Offices network nationwide facilitate walk-in visitor bookings.
The system operators must recruit and manage the product providers, train them on how to upload and manage their availability, and provide ongoing support. The successful tenderer would be responsible for the training of Tourist Information Office staff nationwide on the use of the system. If user-experience is deemed unsatisfactory, modifications to how the system works will be required.
 The successful tenderer will be required to order and manage the Visitor Leap Card stock for the Suffolk St and Upper O’Connell St Offices in Dublin.
Meanwhile, Cork City Council this week confirmed planning permission for Fáilte Ireland to open a new city centre tourist office on the corner of St Patrick’s St and Lavitt’s Quay.



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